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Terms & Conditions

ALLFLEET® Liquid Armor HD Lubrication Limited Warranty

Subject to the exclusions, limitations, terms, conditions, and eligibility requirements set forth in this limited warranty, RelaDyne, Inc., a Delaware corporation, will reimburse you at reasonable cost for the repair or replacement of the engine parts listed below that fail as a direct primary result of lubrication related failure while the ALLFLEET engine oil is properly installed. This limited warranty is available to the vehicle owner or lessee of an Eligible Vehicle who changes their own oil or has their oil changed by an automotive center, commercial oil change facility, or auto dealer who uses ALLFLEET engine oil.

TO THE EXTENT PERMITTED BY LAW, ANY APPLICABLE IMPLIED WARRANTIES (INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO THE SAME DURATION AS THIS WARRANTY. RELADYNE, INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR FAILURE OF ALLFLEET ENGINE OIL, HOWEVER CAUSED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU CERTAIN LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

ELIGIBILITY REQUIREMENTS:

This limited warranty is only available to legal residents of the United States who own or lease an "Eligible Vehicle" and whose name appears on the Statement of Warranty after completion of the registration process. An "Eligible Vehicle" is a privately owned or leased (if you are primarily obligated for repairs and maintenance) vehicle that meets one of the following:

Class 2 – Class 6 with a heavy duty diesel engine used in on-road applications with a gross vehicular weight of 26,000 lbs. or less and the odometer has fewer 75,000 miles (1,500 hours) at the time of the initial use of ALLFLEET engine oil and whose manufactured date is within the last 60 months of your initial use of ALLFLEET engine oil.

Class 7 – Class 8 with a heavy duty diesel engine used in on-road applications with a gross vehicular weight of 80,000 lbs. or less and the odometer has fewer 300,000 miles (6,000 hours) at the time of the initial use of ALLFLEET engine oil and whose manufactured date is within the last 30 months of your initial use of ALLFLEET engine oil

Vehicles used, registered, modified, or leased for off-road, agricultural or competition purposes do not qualify for this limited warranty. This limited warranty does not cover vehicles subject to abnormal driving conditions or vehicles used in any manner not recommended by the vehicle manufacturer.

This limited warranty is transferrable. You can transfer this warranty before your vehicle has 100,000 miles/2,000 hours (for Class 2 – Class 6) or 500,000 miles/10,000 hours (Class 7 – Class 8), but only if the person you transfer it to has copies of your receipts or can prove your compliance with the terms of this limited warranty.

WHAT YOU MUST DO FOR THIS LIMITED WARRANTY TO APPLY:

To apply for this warranty, you must complete the vehicle enrollment process (except in states where registration is not required) at www.allfleetHDwarranty.com. Upon completion of the enrollment process a Statement of Warranty will be issued. You must record the Eligible Vehicle's mileage or hours to complete the registration process. YOU MUST CHANGE THE ELIGIBLE VEHCILE'S OIL EXCLUSIVELY AND CONTINUOUSLY WITH THE APPROPRIATE CATEGORY OF ALLFLEET ENGINE OIL, AND THE ALLFLEET OIL MUST BE PROPERLY INSTALLED.

You must change the Eligible Vehicle's engine oil as often as recommended by the Eligible Vehicle’s original equipment manufacturer (OEM) (based on whether the Eligible Vehicle is subject to normal or severe conditions as classified by the vehicle manufacturer) using ALLFLEET engine oil to qualify for this limited warranty.

You must service the Eligible Vehicle's engine in the service classification and viscosity grade as recommended by the manufacturer; change the Eligible Vehicle's oil and oil filter at least as often and as recommended by the manufacturer; maintain the Eligible Vehicle's emission control system in compliance with the manufacturer's recommendation; replace the Eligible Vehicle's air filter and air cleaner elements at least as often recommended by the manufacturer; follow all scheduled engine maintenance as recommended by the manufacturer. You must keep all receipts and maintenance records as proof of eligibility under this limited warranty.

If you have your oil professionally changed and/or your vehicle's engine and emission control system professionally serviced by a heavy duty installer, truck dealer, truck stop, automotive center, commercial fast oil change facility, gasoline service station, or auto dealer, you must keep all receipts and service records.

If you change your own oil, you must keep all receipts and service records showing your required ALLFLEET oil and filter purchases, as well as your receipts for having your engine and emission control system serviced.

If you have a claim, you must be able to show RelaDyne that you used ALLFLEET engine oil, and satisfy all other requirements, before you will be eligible for reimbursement under this ALLFLEET Liquid Armor HD Warranty.

DURATION OF LIMITED WARRANTY:

This limited warranty takes effect 90 days after your first eligible purchase of ALLFLEET engine oil or 10,000 miles/200 hours (for Class 2 – Class 6) or 25,000 miles/500 hours (for Class 7 – Class 8) after your initial ALLFLEET engine oil installation, whichever occurs last. As long as you comply with the terms and conditions stated herein, this limited warranty covers the engine parts listed below that fail as a direct primary result of lubrication related failure from the time you were eligible for this limited warranty up to 10 years or 400,000 miles/8,000 hours for exclusive use of ALLFLEET Heavy Duty engine oils, or up to 10 years, 600,000 miles/12,000 hours for exclusive use of ALLFLEET Full Synthetic Heavy Duty engine oils, whichever occurs first.

Please note the following: If the Eligible Vehicle’s manufacturer recommends either a heavy duty or full synthetic engine oil, you may use either, but, upon using ALLFLEET engine oil that is not a full synthetic (even one time), this limited warranty only covers the engine parts listed below that fail as a direct primary result of lubrication related failure from the time you were eligible for up to 10 years or 500,000 miles/10,000 hours, whichever occurs first. In addition, to maintain coverage under this limited warranty, the Eligible Vehicle must have fewer than 100,000 miles or 2,000 hours and be less than 36 months old at the time you first use an ALLFLEET engine oil that is not a full synthetic.

COVERAGE:

Subject to the terms, conditions, and limitations contained herein, RelaDyne, Inc. agrees to reimburse you at reasonable cost for the repair or replacement of the following internally lubricated parts of the Eligible Vehicle's original factory installed engine that fail as a direct primary result of lubrication related failure while the ALLFLEET engine oil is properly installed:

Cylinder lining or bore; pistons and piston rings; engine connecting rods and rod bearings; cam shaft and bearings; crankshaft and bearings; rocker arms and pivots; lube pump assembly; gear train gears; wrist pins and bushings; valve lifter

The time to make the repairs or to replace the covered parts shall be no more than the time allocated by Chilton's Flat Rate Guide or other industry accepted standard.

THE AGGREGATE LIMIT OF LIABILITY FOR A CLAIM OR CLAIMS RELATED TO AN ELIGIBLE VEHICLE IS

$6,000 for Class 2 - Class 6 Eligible Vehicles

$10,000 for Class 7 - Class 8 Eligible Vehicles

In no event shall the payment of any claim exceed the fair market value of the Eligible Vehicle at the time of the claim as set forth by Kelley Blue Book or some other similar listing of vehicle values.

THIS LIMITED WARRANTY DOES NOT COVER CLAIMS ALSO COVERED BY THE ELIGIBLE VEHICLE'S MANUFACTURER WARRANTY OR ANY EXTENDED SERVICE CONTRACT OR WARRANTY. This limited warranty does not extend the Eligible Vehicle's manufacturer's warranty.

If RelaDyne, Inc. pays anything under this limited warranty, and you have a right to recover from another party, your rights will become RelaDyne Inc.'s rights, up to the amount RelaDyne Inc. has paid.

CLAIM PROCEDURE:

To make a claim under this limited warranty, you must notify ALLFLEET in writing, no later than 30 days after the date of any damage and prior to the expiration of this limited warranty. The address to send notice of a claim is:

RelaDyne
Attn: ALLFLEET Warranty Center
9395 Kenwood Rd, Suite 104
Blue Ash, Ohio 45242

Before any repairs are authorized to an Eligible Vehicle, you must provide: Statement of Warranty and all receipts showing oil changes or purchases using ALLFLEET engine oil with dates; copies of all service and repair orders; copy of your lease agreement or vehicle registration; a statement of damage and repair costs; and a sample of the engine oil. RelaDyne has the right to send oil samples to a third party analysis company for verification.

RelaDyne, Inc. may, at its expense, conduct further investigation as may be required to determine the cause of the claimed problem and your eligibility under this limited warranty. RelaDyne Inc. is only responsible for repairs it approves.

If you have complied with all of the terms and conditions of this limited warranty, RelaDyne, Inc. will approve the claim and make payment, as provided herein, after the repairs are completed.

ADDITIONAL TERMS, CONDITIONS, LIMITATIONS, AND EXCLUSIONS:

This limited warranty does not cover any damage that occurs prior to the effective date of coverage.

RelaDyne Inc.'s obligation to repair or replace any listed part, as may be required, is the sole and exclusive remedy available under this limited warranty. RelaDyne is only responsible for the repairs it approves.

The failure of any part listed in this limited warranty that is related to any pending legal proceeding or recall for which the manufacturer has announced responsibility by any means is excluded from coverage.

This limited warranty does not cover any parts or components not specifically listed above or any claims that are the result of improper service or maintenance, improper installation of any part, defect in manufacture of any part, collision or accident, negligent, reckless or knowing intentional damage, road hazard, overheating, fire, theft, vandalism, riot, explosion, lightening, water or flood damage, freezing, salt, environmental condition, chemicals, contamination of fluids, fuels, coolants or lubricants, or acts of God.

This limited warranty may be deemed void if your registration or other information submitted contains untrue information or if your vehicle is not an Eligible Vehicle.

The terms and conditions of this limited warranty may only be changed by RelaDyne, Inc.